Gnosis Chain. Every NFT from SubGenius.Finance lives on the Gnosis blockchain, in a public record that thousands of computers keep at once. Your copy is written there next to your address. Nothing on your computer holds it. Nothing on your computer can lose it.
The Window. Your wallet app is a window onto that record. Some windows don't show Gnosis NFTs at all. Others forget them when you reinstall, switch computers, or restore from your twelve words. The window went blank. What's behind it didn't move.
The Proof. Paste your address below. This page reads the chain itself, live, through public servers we don't run, and shows you what you hold. Ten seconds. Then we'll show you how to put it back in the window. We printed this before you needed it. That's the toldja.
Find it yourself
Paste your wallet address: the long one that starts with 0x. Looking costs nothing and can't move anything. It's public, the same way your house number is public.
It lives on the chain.
The app is a window.
Lose the window, keep the house. As long as you still have your twelve words (your seed phrase), you still have your address, and your address still holds everything it held. A new phone, a new computer, a different wallet app: all new windows onto the same house.
Dear Toldja: it's gone!
Real panics, real answers. Find yours.
Your NFT's fine. A restored wallet only remembers your tokens after you show it them again.
- Paste your address in the finder above. If your NFT shows up there, it's yours. Stop worrying.
- Put it back in the window with the exhibits below.
Toldja.
Then you're looking at the wrong address, and it's an easy mistake. One set of twelve words makes many addresses (Account 1, Account 2, …). A restored wallet shows only Account 1 until you ask for more.
- In your wallet, Add account (MetaMask) or Add address from seed (Rabby). It brings back Account 2, 3, … in the same order as before.
- Check each address in the finder. One of them is the one you bought with.
Still nothing? Look up the address you paid from: it's in the receipt your wallet showed, or on Gnosisscan under the transaction.
MetaMask finds NFTs by itself only on a few big chains, and Gnosis isn't one of them. You add them by hand, once: NFTs tab → Import NFT → contract + token ID. The finder gives you both, with copy buttons, and an Add to my wallet button that does it for you in MetaMask.
Make sure MetaMask is switched to the Gnosis network first, or the import fails.
Rabby lists only the NFTs its own lookup service knows about, and many Gnosis collections aren't on that list. There's no button to add one by hand. Your NFT is fine. Rabby just can't see it.
Use the finder or Gnosisscan to see it, and keep using Rabby for everything else. If you want it in a window, import your twelve words into MetaMask too: same address, same NFT.
Wallets show a still picture at most. The music, the pages and the player are inside the token, and they play where the whole thing is shown: on Gnosisscan (click the picture) and on our pages (/codex, /wbob/promo). The finder links each one.
Your wallet is probably on the wrong network (usually Ethereum). Switch it to Gnosis. If Gnosis isn't in the list, add it:
GnosisRPChttps://rpc.gnosischain.comChain ID100SymbolXDAIExplorerhttps://gnosisscan.ioThey're the thief. Nothing needs recovering: your NFT is on the chain, and it moves only when your wallet signs a transfer. Anyone offering to "restore," "sync," "validate" or "unlock" your wallet wants your twelve words. See the scam notice. Block them.
Then it moved. Something signed a transfer from your address: you, a sale on the trading post, or someone who got your twelve words. Gnosisscan's Transfers tab on the token shows when and to whom. If it wasn't you, move everything else out of that wallet now, to a brand new one with brand new words.
Put it back in the window
Three eight-by-ten color glossy pictures, with circles and arrows and a paragraph on the back of each one. Tap Turn it over. Or skip all of it: the finder's Add to my wallet button does Exhibit A for you in MetaMask.
The official list
Every NFT collection SubGenius.Finance has put on the Gnosis chain. If a contract isn't on this list, it isn't ours, whatever its name says. The list grows by itself: each new one we launch shows up here.
Reading the list…
Nobody from us will ever DM you
- Nobody needs your twelve words. Not us, not "support," not a "validator," not a website. Anyone who asks is stealing.
- Nothing ever needs "syncing," "restoring" or "unlocking." Your NFT is on the chain. The only fix is the window, and you do that yourself, on this page.
- We never ask you to connect your wallet to "recover" anything. The finder above works with an address you paste. It never asks you to sign.
- Only trust the contracts on the official list. Anyone can mint an NFT called "Book of Dobbscoin" and airdrop it to you. Ours are only at those addresses.
- Questions? Ask in public, in the forum. Real answers happen where everyone can see them.
Bookmark this now
Press Ctrl+D (⌘D on a Mac). On a phone: the share button, then Add bookmark or Add to Home Screen. When your wallet forgets, and some day it will, come back here. We'll say it nicely.